Imagine a busy webshop where customers are eagerly preparing to redeem coupons. Promotional campaigns advertising discounts have kicked off, and users are filling their virtual carts. However, due to a small, seemingly harmless software bug, the coupon system either failed to accept codes or—perhaps worse—granted unjustifiably large discounts. The company lost revenue instantly, while customers were either frustrated or got products at unrealistically low prices. Negative experiences spread quickly on social media. All of this could have been avoided with thorough testing.
This everyday example clearly shows how essential it is for software to function reliably. Bugs today aren't just technical annoyances—they can cause significant financial damage with a single click.
In this article, we explore why software testing is worth the focus.